Understanding Collision Insurance & Claims

There are many events that occur in our lives that happen unexpectedly. Some are great, such as catching a homerun at a baseball game. Of course, there are many occurrences we wish would never happen, such as car accidents. A vehicle wreck can take place at any time and for any number of reasons. Even if you are a very safe driver, you’re still at risk of being involved in an auto accident when you pull onto the road.

It’s best to be prepared for the worst. Following an auto accident it is important to understand your rights so that you can ensure you and your car get the quality service that you both deserve. More than likely, you will contact your insurance company after an accident to file a collision claim. Part of the insurance repair process involves receiving an estimate to see how much it will cost to complete auto body repair. There is a good chance your insurance company will offer you a suggestion or two as to where to take your car for collision repair estimates and services. However, you should be aware that you have the legal right to select the auto body shop of your choice, regardless of who your insurance prefers.

You Choose the Auto Body Shop

While your insurance will give you some ideas as to where to take your vehicle after an accident to have the body damage repaired, know that you have a right to choose who conducts any services to your car. Locating a quality shop takes research, as not all shops are created equal. Look for one that employs certified technicians, utilizes the latest auto body repair technology and backs their work with a customer guarantee and warranty. Check reviews, too, as they should have a solid reputation in the community for excellent craftsmanship and honest service. No matter where you end up taking your damaged car to, your insurance company must pay out on your policy, as dictated by federal law.

You Only Need One Auto Body Repair Estimate

Another thing your insurance company may ask you to do is get multiple collision repair estimates. This is also only a recommendation, as you are required by law to get just one estimate for your insurance company. Choosing to receive multiple quotes is up to you, but doing so can be a hassle, especially if your vehicle is not driveable. If that’s the case, you ought to work with an auto body shop that offers free towing and free collision repair estimates.

When selecting an auto body repair shop, make sure they intend to work directly with your insurance company. Following a wreck, the last thing you’re going to want to do is paperwork. A professional collision center will be able to communicate directly with your insurance company to get your car repaired per your policy. That’s exactly the case at Pro-Masters Auto Collision Center in Pueblo, Co. Our team of expert auto body techs and knowledgeable office personnel take pride in working with our community members to get them back on the road following a wreck. If you need auto body repair in Pueblo, Co, give us a call at 719-426-3368. We offer free towing, free estimates and work directly with most insurance companies. Thank you for considering us for your car body repair needs.